Terms of Service

Effective Date: 2 April 2026 | Last Updated: 11 April 2026

Agreement

By downloading, installing or using Dispatch ("the Software"), you agree to these Terms of Service. Dispatch is developed and distributed by Ad Astra Computing Inc. ("we", "us", "our").

License

Dispatch is proprietary, closed-source software. We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Software on machines you own or control, subject to these Terms and any accompanying End-User License Agreement.

You are permitted to:

  • Install and run the Software on machines you own or control
  • Use the Software for personal and commercial development projects you or your organization own, subject to your subscription tier

You are not permitted to:

  • Reverse engineer, decompile or disassemble the Software, except to the limited extent such activity is expressly permitted by applicable law notwithstanding this restriction
  • Copy, redistribute, sublicense, lease, rent or resell the Software or any portion of it
  • Provide the Software as a managed service or offer access to its functionality to third parties as a hosted service
  • Circumvent license validation, subscription enforcement, or any other access-control mechanism
  • Remove or obscure any licensing, copyright, trademark or attribution notices in the Software or its documentation

If you have a use case that falls outside these terms, contact us at legal@withdispatch.dev to discuss a commercial arrangement.

Acceptable Use

Your use of Dispatch is also subject to our Acceptable Use Policy, which sets out the conduct we prohibit on the Service (including our Premium AI features) and the pass-through obligations that apply when you connect third-party AI providers. Violating the AUP is a breach of these Terms.

Your Data

You retain all rights to your code, goals, specs, agent outputs and all other project data you create using the Software. We make no claim of ownership or license over any content you produce using Dispatch. See our Privacy Policy for full details on how data is handled.

Third-Party Services

Dispatch orchestrates AI coding agents that you install and authenticate separately. Your use of these services is governed by their respective terms:

We are not responsible for the output, availability, pricing or policy changes of these third-party services.

Token Usage and Costs

Dispatch tracks token usage for informational purposes but does not bill you directly. All token costs are incurred through your own subscriptions to the underlying AI agent services. Cost estimates shown in the Observatory are approximations based on publicly available pricing and may not reflect your actual charges, billing tier, or any discounts applied by your provider.

GitHub Account Connection

Dispatch supports connecting your GitHub account via the standard GitHub device flow. When you connect, Dispatch requests the following OAuth scopes:

  • repo: Read and write access to your repositories, used for PR creation, issue linking and code review integration.
  • read:user: Read access to your GitHub profile, used to display your username and identify linked repositories.

Your GitHub OAuth token is stored locally on your machine in the Dispatch database at ~/.dispatch/dispatch.db. It is never transmitted to any server operated by us. You can revoke access at any time from Settings > GitHub or from your GitHub account settings. Revoking access immediately invalidates the stored token.

Cloud Model Usage

Dispatch Pro subscribers may use cloud-hosted AI models for agent tasks. When using a cloud model, prompts and tool results are transmitted to Dispatch's cloud infrastructure for inference. We do not log, cache or retain prompt content. Only usage metadata (model name, token count, latency, cost) is stored for billing and rate-limiting purposes.

When cloud tool execution is enabled, workspace files relevant to the current task are temporarily uploaded to an ephemeral cloud workspace for server-side tool processing. These files are automatically deleted when the session ends. No file content persists on Dispatch's cloud infrastructure between sessions.

Cloud model runs enforce mandatory worktree isolation: all file modifications happen in a sandboxed copy of your project. Auto-approve is disabled for cloud model runs, and destructive commands are blocked.

Automated Verification

Dispatch Pro includes the Adversarial Verification Network (AVN), which may dispatch additional model queries as part of the multi-agent verification process. These verification runs count toward your Pro usage limits (token and request quotas). AVN verification runs are subject to the same privacy protections as standard cloud model runs: no prompt content is logged or retained.

Team and Organization Usage

Dispatch Team subscribers may create organizations with multiple members. Team usage is subject to the following terms:

  • Seat billing: Team is billed per seat at the published rate with a minimum of 2 seats. Seats added mid-cycle are prorated. The organization admin is responsible for managing seat allocation.
  • Shared projects: Projects shared within an organization are accessible to all members with appropriate roles. The organization admin controls project sharing settings.
  • Organization data: Organizational metadata (member list, settings, coordination data, audit logs) is stored in Dispatch's cloud infrastructure. Source code, agent transcripts, and implementation content remain local to each member's machine. See our Privacy Policy for details.
  • Data isolation: Organization data is isolated at the infrastructure level. Members of one organization cannot access data belonging to another organization.
  • Audit log retention: Audit logs are retained for the duration of the active subscription plus 90 days after cancellation. Logs can be exported at any time by the organization admin.
  • SSO: When SSO via GitHub Organizations is enabled, member provisioning and deprovisioning follow your GitHub Organization membership. The organization admin can enforce SSO for all members.

Bring Your Own Keys (BYOK)

Team subscribers may add their own API keys for cloud model inference. BYOK keys are:

  • Encrypted at rest using industry-standard encryption
  • Used exclusively for inference requests on behalf of the submitting organization
  • Never logged, cached, displayed, or returned after initial submission
  • Permanently deleted when removed by the admin or when the organization subscription ends

BYOK usage is excluded from the team's cloud model pool limits. You are responsible for any costs incurred through your own API keys with the underlying model provider. Dispatch does not monitor, limit, or bill for BYOK usage beyond tracking request counts for the audit log.

Subscriptions, Billing and Cancellation

Dispatch Pro and Team plans are offered on a recurring monthly or annual subscription. Paid plans renew automatically at the end of each billing period unless cancelled.

  • Cancellation. You may cancel at any time from your account dashboard. Cancellation takes effect at the end of the current billing period; you retain access until then.
  • Refunds. Fees are non-refundable except where required by law. We may, at our discretion, issue a prorated refund if the Service was materially unavailable for an extended period.
  • EU / UK right of withdrawal. If you are a consumer in the EU or UK, you have a statutory right to withdraw from a purchase within 14 days. By starting to use the paid Service during that period (for example, by making your first Premium AI request), you expressly consent to immediate performance and acknowledge that the right of withdrawal is lost once performance has begun.
  • Failed payments. If a renewal payment fails, we will attempt to retry for up to seven days before downgrading the account to the free tier.
  • Price changes. We may change subscription prices with at least 30 days' notice. Changes apply at the start of your next billing period; your existing term is unaffected.

Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF SECURITY VULNERABILITIES.

AI-generated code should always be reviewed carefully before deployment to production systems. Dispatch provides review tools, verification pipelines and HITL approval gates to help you do this, but the final responsibility for code quality, correctness and security rests with you.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AD ASTRA COMPUTING INC. OR ITS OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Updates and Modifications

We may release updates to the Software at any time. These Terms apply to all versions of Dispatch unless superseded by updated terms accompanying a specific release. We will note material changes to these Terms in the release changelog.

Termination

You may stop using Dispatch at any time by uninstalling it. Your license to use the Software terminates automatically if you breach any of the restrictions described in the License section above. Upon termination, you must cease all use of the Software and destroy all copies in your possession.

Governing Law

These Terms are governed by the laws of the jurisdiction in which Ad Astra Computing Inc. is incorporated, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Contact

For legal inquiries, licensing questions or to discuss commercial arrangements:

Ad Astra Computing Inc.
Email: legal@withdispatch.dev
Web: withdispatch.dev